Enhancing and Expanding Research Services at the Library of Congress

For nearly 20 years, Ithaka S+R has partnered with libraries to navigate change, measure impact, and better serve their users. Ithaka S+R is announcing a new project with the Library of Congress that aims to assess how researchers are engaging with the library’s services and collections at the Capitol Hill campus, as well as to expand its reach to new and diverse patrons. Through mixed-methods research, Ithaka S+R will collect user experience data to help the library expand and enhance the discoverability, use, and scope of its services.